What We're Learning

DIAL produces, curates and disseminates evidence-based products packaged with easy-to-understand guidance so that country governments, technology companies, the development community and other implementers can quickly use them to inform ongoing efforts to fund, design and deploy digital services to more people. Jump in and learn about our latest publications and releases.

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  • 2020
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Insights and Impact

Procurement of Digital: Can We Simplify Complexity

In July this year, DIAL and Deloitte began work on the development of a toolset to support governments in low resource settings to improve their digital…

Insights and Impact

Accelerating National Digital Transformation: Announcing the First in DIAL’s New Series of Leadership Briefs

Today, DIAL released the first in our new series of Leadership Briefs, which set out our takeaways on key digital development topics. DIAL’s first brief covers national digital transformation, a…

Insights and Impact

Accelerating National Digital Transformation: Leadership Series Brief #1

The concept of national digital transformation has been gaining currency across the digital ecosystem and promoted by a diverse range of actors. However, there is no agreement on what digital…

Insights and Impact

ITU, Estonia, Germany and DIAL to Collaborate on Efforts to Accelerate Digital Transformation and the Achievement of Sustainable Development Goals

(Geneva, Switzerland) – The International Telecommunication Union (ITU), together with the Ministry of Foreign Affairs of the Republic of Estonia (MFA Estonia), The Federal Ministry of Economic…

Insights and Impact

Valuing Impact for ICT Investment: Helping Funders and Policymakers Make Sustainable Digital Investments

Every investment presumes a trade-off or an opportunity cost, and digital investments are no exception. Moreover, the lack of investment in digital infrastructure and digital innovation creates…

Insights and Impact

A Valuing Impact Toolkit for ICT Investment

Without an understanding of the social value created by ICT investments, it is difficult to make an informed decision about which investment is the most appropriate. The ICT sector is known for…

Insights and Impact

Unlocking the Digital Economy in Africa: Announcing DIAL’s New Listening Study with Smart Africa

If you would like to read the full report in English, French, or Portuguese, please visit the publications page. Developing and delivering a vision and agenda for national digital transformation…

Insights and Impact

Unlocking the Digital Economy in Africa: Benchmarking the Digital Transformation Journey

Smart Africa and the Digital Impact Alliance organized this study to understand country progress benchmarked against the Digital Economy Blueprint for Africa. This blueprint, endorsed by the…

Insights and Impact

Ecosystem Survey: On the Case for a Digital Public Goods Foundation

We want to hear from you! What would a foundation focused on Digital Public Goods mean for your project? Is it necessary? About this survey: This survey is seeking the insight from open source…

Insights and Impact

Concordia Report: Global Actors Embrace National Digital Transformation Agendas

Across the globe, the COVID-19 pandemic has highlighted the importance of digital adoption and interconnection, as well as the role digital technologies play in providing information and services to…

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