DIAL Staff

DIAL is supported by a committed and growing team. We’re growing, so please keep an eye out for our new job opportunities.


Executive Office


Kate Wilson


Kate believes that digital technology products, new technology policies and updated business model practices are required to make transformative change in the lives of the under-served and decrease the growing digital divide. Kate joined the Digital Impact Alliance (DIAL) in February, 2016 as its CEO to fulfill this vision. She has committed the past 26 years to bringing diverse stakeholders together to find common ground in business, technology, and policy, holding leadership roles in both the corporate and non-profit sector.


Beth Gertz

Senior Strategy Advisor

Beth Gertz helps corporate, non-profit and government organizations develop actionable social impact strategies, improve operational effectiveness and strengthen delivery and impact in the developing world. Beth has been serving as the Digital Impact Alliance’s Senior Strategy Advisor since its inception in July 2014. Beth is also Managing Director of Seven Hills Advisors, a social impact strategy consultancy that specializes in the design of multi-stakeholder partnership and program design.

Jeff Wishnie

Senior Technology Adviser

Jeff Wishnie works to increase the pace of innovation of digital platforms and services for the underserved. Jeff joined the Digital Impact Alliance as its Senior Director, Platforms and Services in June 2016. He brings 10 years of technology-for-development implementation experience having served as CTO for Inveneo—a pioneering rural-power and connectivity non-profit, Co-Director of Social Impact at ThoughtWorks—a global software consultancy, and most recently as Senior Director of Program Technology for Mercy Corps—an international humanitarian and development agency operating in 40+ countries.

Insights and Impact


Melissa Johns

Senior Director, Insights and Impact

Melissa Johns is dedicated to increasing opportunities for people in developing countries through greater access to information and networks.  She believes digital technology one of the best tools we have towards helping people improve their own lives.  Melissa joined Digital Impact Alliance (DIAL) in 2017 as its Senior Director for Insights and Impact to lead DIAL’s overall research program, knowledge dissemination and influence agenda.


Carolyn Florey

Director, Collective Impact

Carolyn Florey works to make digital development programs more effective, impactful and sustainable. Carolyn joined the Digital Impact Alliance (DIAL) in March 2016 as the Director of Collective Impact. In this role, she helps coalesce the development community around scaling and increasing the impact and cost effectiveness of digital development investments. Prior to joining DIAL, Carolyn was the mHealth Senior Manager at the United Nations Foundation.


Wameek Noor

Director, Insights

Wameek Noor works to catalyze the pace of innovation to enhance sustainability and scale of digital deployments and digital development programs.  Wameek joined the Digital Impact Alliance (DIAL) in October 2016 as the Director of Insights. In this role, he manages innovative research and experimentation offering key insights and operational know-how to create a more effective and enabling digital ecosystem.  Prior to joining DIAL, Wameek was a Financial Sector Analyst at CGAP leading a wide range of cutting-edge experimentation in digital financial services, including the conceptualization, design and development of financial products targeting the financially unbanked.


Allana Nelson

Program Manager, Principles for Digital Development

Allana Nelson has spent the last eight years working in government, non-profit, and private sector organizations specializing in project management and business operations in the areas of international development, communications, and training. Allana joined the Digital Impact Alliance (DIAL) in March 2017 as the Program Manager for the Principles for Digital Development on the Insights and Impact team. In this position, she is responsible for promotion, education, and advocacy of the Principles. Prior to joining DIAL, Allana worked at USAID on technology-based solutions to the Ebola response and recovery efforts in West Africa.

Platforms and Services



David McCann

Director of Technology for the T4D Open Source Software Incubator & Accelerator

David McCann serves as Director of Technology for the T4D Open Source Software Incubator & Accelerator at DIAL. He brings 10 years of experience building and managing small teams to achieve greenfield goals in both the non-profit and private sectors.

Kai-Lik Foh

Kai-Lik Foh

Program Director, Platforms and Services

Kai-Lik Foh works to identify as well as promote innovative solutions in collaboration between the mobile and development sector, to improve access to basic digital services for the underserved.  Kai-Lik joined the Digital Impact Alliance (DIAL) in February 2017 as Program Director of the Mobile Network Integration Initiative, aiming to improve the pace and efficiency of service delivery by the development sector through core mobile channels.

Michael Downey

Director of Community, Platforms and Services

Michael Downey is the Director of Community for the Digital Impact Alliance (DIAL)’s Open Source Software Incubator & Accelerator. Michael’s career in IT and open source spans nearly two decades both in the healthcare and financial services industries, as well as the nonprofit world. In his new role, he will help to build a vibrant and active open source software community for high-impact technology for development (T4D) projects that advance the mission of DIAL. As a long-time participant in the T4D community, he is excited about DIAL’s unique opportunity to help build a digital society that serves everyone.

Data for Development

Syed Raza

Senior Director, Data

Syed Raza works to demonstrate and promote adoption of systemic solutions and enabling environments for large scale use of data, such as mobile data, for the underserved. Since June 2016, Syed has served as the Digital Impact Alliance’s Senior Director of Data. Previously, Syed spent 15 years in industry, with roles in private equity, management consulting and high-technology firms.

Danielle Dhillion

Danielle Dhillon

Senior Program Analyst

Danielle Dhillon works to demonstrate the value of a viable Data for Development (D4D) ecosystem for driving effective learning and decision-making across development programs, the public sector and the private sector. Danielle joined the Digital Impact Alliance in March 2017 as Senior Program Analyst, Data for Development. Prior to this role she was an analyst at the J.P. Morgan Private Bank.

Business Operations

Daniel Hayden

Senior Director, Business Operations

Daniel Hayden is committed to improving the results of social impact organizations by designing and managing systems that increase stakeholder trust. Since June 2016, Daniel has served as the Senior Director of Business Operations at the Digital Impact Alliance (DIAL). Before joining DIAL, he advised the United Nations Environment Programme in the design global campaigns to reduce marine litter and trade in illegal wildlife.


Barbara Willett

Director, Investment Evaluation

Barbara Willett leads the Digital Impact Alliance’s efforts to bring an innovative and flexible approach to monitoring, evaluation, and learning for its investment portfolio – one that allows for frequent reflection, evolution, and decision making in the face of a dynamic and uncertain ICT ecosystem.

Stephen Erbrick

Senior Program Associate

Stephen Erbrick is dedicated to supporting diverse programs and sectors at the intersection of social impact and technology. Steve joined the Digital Impact Alliance (DIAL) as its Program Associate in November 2014 to provide research and analysis, communications and business operations across DIAL’s focus areas. In his previous role in the Executive Office at the United Nations Foundation, Steve supported special initiatives to advocate for the United Nations and connect people, ideas, and resources to solve global problems.

Rachel Patterson

Associate, Finance & Grants

Rachel Patterson joined the Digital Impact Alliance (DIAL) in January 2017 as Executive Assistant to DIAL’s CEO and Business Operations team. Prior to joining DIAL, Rachel worked in the United Nations Foundation’s Executive Office as an Administrative Assistant providing support to the President and CEO. She has also previously worked in higher education administration and Air Force libraries.


Paul Quirk

Paul Quirk

Director of Communications

Paul believes in the power of communication to help create a better world and has spent his career telling the stories that are often left untold.  Paul joined the Digital Impact Alliance (DIAL) in January 2017 as Director of Communications, after consulting with the team in the fall of 2016.  He brings to DIAL 20 years of strategic communications experience, working on behalf of association, foundation, government and non-profit clients doing work both in the United States and internationally.

Brittany Caplin

Brittany Caplin

Communications Manager

Brittany Caplin is passionate about helping organizations at the intersection of technology and social good raise awareness of its vision and initiatives among key stakeholders. In her role as Communications Manager, she promotes the Digital Impact Alliance’s mission to convene the public and private sectors to realize an inclusive digital society that connects everyone to life-enhancing and life-enabling technology. Prior to joining the Digital Impact Alliance in January 2017, Brittany worked with a wide range of public and private sector organizations to advance their communications goals.

Rachel Keyl

Events Management Associate

As the Events Management Associate for Digital Impact Alliance (DIAL), Rachael Keyl manages, plans and coordinates international and domestic events in support of DIAL’s mission, including gatherings of stakeholders, launches of new initiatives and programs, and annual meetings of the Board of Directors. Rachael joined the DIAL in August 2016 as an Executive Assistant to DIAL’s Focus Areas, overseeing travel logistics and scheduling.