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Digital Impact Alliance (DIAL)

Advancing an inclusive digital society

March 21, 2018

A Critical Time for Digital Development: DIAL Launches the Digital Ecosystem Survey

Today, the Digital Impact Alliance (DIAL) launched a survey of the global digital development ecosystem – the first of its kind. We are conducting research to be able to measure changes in the successes and challenges of funders, NGOs, governments, mobile network operators, and technology specialists across the digital development ecosystem.

Based on the community’s responses, we will try to understand and measure how ICT for development (ICT4D) can advance and improve. Your responses are essential to ensure that voices from different organizations, sectors and geographies are heard.

This is a critical time for the digital development ecosystem with rapidly advancing technology creating a fast-moving landscape, there are unprecedented opportunities and challenges.

Who can participate?

Our survey explores perspectives on the reality of delivering services to vulnerable populations in emerging markets using digital. We’re looking for experiences from all of our major stakeholder groups: NGO leaders from the project site to the boardroom; technology experts, platform providers and mobile network operators; governments; and donors.

We particularly want to hear from our colleagues in emerging markets

We want to hear from those whose voices aren’t usually heard by global consultation and research processes. We know that the most innovative work in our space happens in projects and collaborations in the Global South – closest to the underserved communities who are our highest priority. We want to hear from those innovators, from the NGOs, government ministries, service providers and field offices who are doing the important work of delivering digital-enabled services to communities, every day. It’s particularly important that we hear from colleagues in government, who may be supporting digital development projects in ways far removed from the usual digital development conversation.

Why should I take and share the survey?

We’ll use the data to help measure the impact of what we do – this will be a baseline for indicators of interest to DIAL. But it will provide a unique opportunity for you to help us build a unique snapshot of the challenges and opportunities you face in your work, in funding, designing, or delivering these services. You’ll be answering questions we don’t believe are asked enough – about your partnerships, about how you cover your costs, and about the technical choices you’re making, specific to the work you do – whether you’re a businessperson, NGO worker, technologist, donor, or government employee.

How do I participate?

You can find the survey here. It will take 15-20 minutes to complete. Your response can be anonymous. But to thank you for your time, if you leave us your email, we’ll share our findings with you and invite you into the conversation about the results. We’ll also be sharing our summary findings with the community.

We hope you’ll help us – and you can share this link with others through social media by clicking here

Be sure to follow us on Twitter for further updates. 

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