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Digital Impact Alliance (DIAL)

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January 17, 2018

Register Now: Practicing the Principles for Digital Development in Jakarta, Indonesia

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The Principles for Digital Development are the distilled knowledge of hundreds of professionals and thousands of projects into nine best practice guidelines to improve the use of technology in development. The Digital Principles are currently endorsed by 88 organizations, including USAID, UNICEF, NDI, Grameen Foundation, IntraHealth International, SIDA, Bill and Melinda Gates Foundation, and many more.

The Digital Impact Alliance (DIAL), steward for the Digital Principles, is now promoting their adoption around the world. We invite you to join us on Tuesday, February 20, 2018 in Jakarta, Indonesia. Join your peers and colleagues for a FREE conference with an exciting mix of educational keynotes, lightning talks, and panel sessions, to learn how you can live the Digital Principles every day, too.

Leading organizations are putting the Digital Principles into practice already, finding innovations and gaining efficiencies that are inspiring a new way to implement development projects. This event is the second in a three-part series organized by DIAL, focusing on sharing innovations directly from implementers and practical guidance on the Digital Principles. You can read a re-cap of our first event – held in Dar es Salaam, Tazania in October – here. You can also watch three recorded sessions from that event here.

Join us in Jakarta, Indonesia to dive deep into three of the nine Principles – Reuse and Improve, Design for Scale, and Build for Sustainability.

Space at this event is limited to 120 attendees.

Apply to Present!

We want to make sure this event is representative of the interesting and diverse digital development ecosystem. That means we would like to feature practitioners from multiple sectors and countries in Southeast Asia, so if you’re interested in presenting your own organization’s work on how you live out the Digital Principles, please send an email to principlesadmin@digitalimpactalliance.org!

We are seeking speakers for the following topics:

  • Panel (Design for Scale)
  • Lightning talks (Reuse & Improve)
  • Panel (Future of Development in Southeast Asia & the Pacific region using the Digital Principles)

As “living” guidelines, the Principles are designed to help digital development practitioners integrate established best practices into technology-enabled programs while incorporating feedback and new insights over time. They continue to be a community-driven global good, meant to advance the role of digital technology in development and to move the needle on ending global poverty into technology-enabled programs while incorporating feedback and new insights over time.

Practicing the Principles for Digital Development in Jakarta, Indonesia

Tuesday, February 20
The Hermitage
9:00am – 1:00pm
Optional Free Networking Lunch to follow (1:00pm – 2:00pm)
RSVP required for attendance

January 11, 2018

Mobile Money: Increasing Use by Addressing Trust

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In the developed world, we are accustomed to having easy access to our bank and financial services. Though around the globe, it’s a different reality. Currently, two billion people remain unbanked without access to safe, secure and affordable financial services, according to GSMA’s Mobile Money Programme. Mobile money is a powerful tool that can help transform the financial lives of underserved populations. However, without greater use, mobile money will not be beneficial to individuals or to local economies and businesses. GSMA states that “by making mobile money more central to the financial lives of these users, greater financial inclusion, economic empowerment and economic growth can be achieved.”

One challenge to widespread adoption of mobile money is lack of trust among consumers and their financial institutions. I spend a week in Ghana interviewing smallholder farmers, community groups, and Village Savings and Loan Associations (VSLAs) about their access to banking and their use of mobile money. Many cited fear of scams and fraud as a reason for their distrust of financial institutions. As a result, individuals developed a preference to manage their financial lives through cash-based means.

Two stories of fraud, in particular, stood out to me. One was  a scheme conducted by a local Ghanaian bank offering a service to VSLAs to digitize their savings by sending a bank agent every two weeks to collect the funds and deposit them in a group account. However, upon collecting the money, the banking agent would disappear, along with the money, and the group would never hear from them again.

Second, I heard numerous stories of fraudulent activity via mobile money accounts – for example, you might receive a call from a stranger saying they sent you money by mistake, and asking for you to send it back, or that you won a large prize, and would need to send a small amount of money to redeem it. Though these instances are certainly the exception, rather than the rule, it was clear to me that for those I spoke with, fear and distrust of financial institutions impacted their financial decisions.

The benefits of mobile money are immense and usage continues to grow. As highlighted in GSMA’s State of the Industry Report on Mobile Money report, more than half a billion mobile money accounts were registered as of the end of 2016, with more than 170 million active accounts around the globe. By continuing to work to address the sentiments of distrust in the community, mobile money can continue to be a preferred method of payment for users around the globe.

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