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Digital Impact Alliance (DIAL)

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June 28, 2017

The Digital Impact Alliance Announces Partnership with World Bank Identification for Development (ID4D) Initiative

By | Digital development, Global development, Newsroom, Technology

Washington, D.C. – As part of its efforts to ensure a more inclusive digital society, today the Digital Impact Alliance (DIAL) announced a partnership with the World Bank to support its identification for development (ID4D) efforts. The World Bank’s ID4D Initiative aims to help countries roll out robust and inclusive identification systems with multi-sectoral approaches and 21st century solutions.

ID4D“National identification systems are a core building block for effective and efficient digital services,” said Kate Wilson, CEO of DIAL. “Partnering with the World Bank’s ID4D team provides DIAL with an opportunity to help break down the barriers countries face to effective identification systems, including new approaches such as distributed hosting, authentication protocols and blockchain.”

There are an estimated 1.1 billion people around the world, largely in Asia and Africa, who do not have an officially recognized identification document, according to the World Bank. As countries roll-out different types of national-level identification mechanisms for national health systems, social safety nets and beyond, they are faced with a range of challenges including high costs and complex and unclear regulations. Even more challenging are the efforts to harmonize and align the country’s multiple existing or in-process identification programs.

To advance the understanding of new technologies, existing best practice technologies, and the legal and governance approaches that enable governments to build better in-country identification systems, the World Bank’s ID4D Initiative and DIAL will develop:

  • A key component in an operational guide that provides support to countries building ID systems, which will look at the benefits of new and existing technologies such as the incorporation of voice or iris into mobiles in delivering more effective identification systems; and
  • A case study, which highlights the role of unique identifiers in improving health service delivery. This will be part of a series of case studies which ID4D is pursuing to document individual countries’ experiences in implementing ID programs and thematic analysis of linkages between ID and effective service delivery.

“Having a formally recognized form of identity provides the poor and vulnerable with the opportunity to climb out of poverty,” said Vyjayanti Desai, Program Manager for Identification for Development (ID4D) at the World Bank. “This is critical for achieving a wide range of development outcomes: from opening a bank account and paving the way for broader financial inclusion to accessing education services, tracking childhood vaccinations, and empowering women. It can also strengthen the efficiency and effectiveness of the state in providing critical digital services, such as digitized government to person (G2P) payments, and reduce unnecessary waste of resources through better targeting.”

DIAL’s work with the World Bank’s ID4D Initiative aims to ensure country projects leverage the most accurate, cost-effective, and novel technological solutions in the design of their identification systems. To learn more about ID4D, and the Principles on Identification, which were facilitated by the World Bank Group and the Center for Global Development, and endorsed by DIAL and others, please visit: http://www.worldbank.org/en/programs/id4d


About DIAL

The Digital Impact Alliance (DIAL) aims to realize a more inclusive digital society in emerging markets, in which all women, men and children benefit from life-enhancing, mobile-based digital services. A partnership among USAID, the Bill & Melinda Gates Foundation, the Swedish Government and the United Nations Foundation, DIAL’s efforts help accelerate the collective efforts of government, industry and development organizations to realize this vision. www.digitalimpactalliance.org.

About the World Bank’s ID4D Program

The World Bank Group launched the Identification for Development (ID4D) Initiative to close the global identification gap and make progress toward robust and inclusive identification systems. Recognizing the transformational potential of modern, 21st century identification systems, the initiative aims to bring global knowledge and expertise across multiple sectors and countries to tackle the fundamental challenge of approximately 1.1 billion people who are unable to prove their identity. A multidonor platform, with catalytic support from the Bill and Melinda Gates Foundation, focuses on support to developing countries, thought leadership, and global advocacy.

Press Contact
Paul Quirk, DIAL
Tel: +1-202-864-5148



June 23, 2017

New Partners Join DIAL’s Work to Strengthen Core Mobile Services and Aggregation

By | Blog, Digital development, ICT4D, International development

In April 2017, the Digital Impact Alliance (DIAL) organized a workshop with representatives from both the mobile sector as well as the digital service providers (DSPs) in the humanitarian and development space, to understand how the two sectors can work together to leverage core mobile channels to reach underserved populations.

Partnering for MobileMany interesting ideas emerged, ranging from the identification and support of market and non-market incentives to drive commercial participation, to the alignment of capabilities within the mobile sector to better address the needs of the humanitarian and development sector. As follow up, DIAL has begun exploring in greater detail the opportunity for standard, cross-operator APIs to reduce the time to market for digital services using core mobile services.  Concurrently, work has begun to select pilot countries to test ways to aggregate and stimulate mobile demand from DSPs to make it more commercially viable for mobile players.

DIAL believes in a multi-sectoral approach to addressing this problem and is pleased to announce a series of diverse industry partnerships to collaboratively design and test these potential solutions.

  • Africa’s Talking is a leading regional player in the Cloud Platforms as a Service (CPaaS) sector within Sub-Saharan Africa, helping us understand the potential of pay-per-use, API-driven service development for rapid, cross-operator service launch.
  • Cellulant is a Pan-African FinTech company operating a one-stop payments ecosystem that specializes in cross-network payment platforms, underpinning one of the most important use cases in services for the underserved.
  • VotoMobile has developed a cloud-based platform for mobile notifications and surveys, combined with a growing aggregation service of ready-to-use voice and SMS connections across local operators.  This allows partners to connect with and gather feedback from large populations simply and rapidly.
  • WorldVision International has operations in around 100 countries supporting work in health and nutrition, food security, water and sanitation, disaster response and children in crisis; with substantial experience in digital for development and a strong interest in exploring the further potential of core mobile services in achieving its humanitarian goals

DIAL is seeking additional partnerships to contribute to this work, to ensure that solutions tested balance commercial sustainability with social impact.  If you are an NGO or digital service provider with an interest in the use of mobile for reaching the underserved, or if you are a player within the mobile industry with an interest in exploring commercially viable partnerships with the development sector, please let us know!

For further information, please email Kai-Lik Foh, Program Director (Platforms & Services).

Kai-Lik Foh joined the Digital Impact Alliance (DIAL) in February 2017 as Program Director of the Mobile Network Integration Initiative, aiming to improve the pace and efficiency of service delivery by the development sector through core mobile channels. He works to identify as well as promote innovative solutions in collaboration between the mobile and development sector, to improve access to basic digital services for the underserved. 



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