DIAL staff

DIAL is supported by a committed and growing team. We’re growing, so please keep an eye out for our new job opportunities.

Executive Office


Kate Wilson


Kate believes that digital technology products, new technology policies and updated business model practices are required to make transformative change in the lives of the under-served and decrease the growing digital divide. Kate joined DIAL in February, 2016 as its CEO to fulfill this vision. She has committed the past 26 years to bringing diverse stakeholders together to find common ground in business, technology, and policy, holding leadership roles in both the corporate and non-profit sector.


Beth Gertz

Senior Strategy Advisor

Beth Gertz helps corporate, non-profit and government organizations develop actionable social impact strategies, improve operational effectiveness and strengthen delivery and impact in the developing world. Beth has been serving as the Digital Impact Alliance’s Senior Strategy Advisor since its inception in July 2014. Beth is also Managing Director of Seven Hills Advisors, a social impact strategy consultancy that specializes in the design of multi-stakeholder partnership and program design.

Platforms and Services

Michael Downey

Director of Community, Platforms and Services

Michael Downey is the Director of Community for DIAL’s Open Source Software Incubator & Accelerator. Michael’s career in IT and open source spans nearly two decades both in the healthcare and financial services industries, as well as the nonprofit world. In his new role, he will help to build a vibrant and active open source software community for high-impact technology for development (T4D) projects that advance the mission of DIAL. As a long-time participant in the T4D community, he is excited about DIAL’s unique opportunity to help build a digital society that serves everyone.


Jeff Wishnie

Senior Director, Platforms and Services

Jeff Wishnie works to increase the pace of innovation of digital platforms and services for the underserved. Jeff joined DIAL as its Senior Director, Platforms and Services in June 2016. He brings 10 years of technology-for-development implementation experience having served as CTO for Inveneo—a pioneering rural-power and connectivity non-profit, Co-Director of Social Impact at ThoughtWorks—a global software consultancy, and most recently as Senior Director of Program Technology for Mercy Corps—an international humanitarian and development agency operating in 40+ countries.

Data for Development

Syed Raza

Senior Director, Data

Syed Raza works to demonstrate and promote adoption of systemic solutions and enabling environments for large scale use of data, such as mobile data, for the underserved. Since June 2016, Syed has served as the Digital Impact Alliance’s Senior Director of Data. Previously, Syed spent 15 years in industry, with roles in private equity, management consulting and high-technology firms.

Insights and Impact


Carolyn Florey

Director, Collective Impact

Carolyn Florey works to make digital development programs more effective, impactful and sustainable. Carolyn joined the Digital Impact Alliance in March 2016 as the Director of Collective Impact. In this role, she helps coalesce the development community around scaling and increasing the impact and cost effectiveness of digital development investments. Prior to joining the Digital Impact Alliance, Carolyn was the mHealth Senior Manager at the United Nations Foundation.


Wameek Noor

Director, Insights

Wameek Noor works to catalyze the pace of innovation to enhance sustainability and scale of digital deployments and digital development programs.  Wameek joined the Digital Impact Alliance in October 2016 as the Director of Insights. In this role, he manages innovative research and experimentation offering key insights and operational know-how to create a more effective and enabling digital ecosystem.  Prior to joining the Digital Impact Alliance, Wameek was a Financial Sector Analyst at CGAP leading a wide range of cutting-edge experimentation in digital financial services, including the conceptualization, design and development of financial products targeting the financially unbanked.

Business Operations

Stephen Erbrick

Senior Program Associate, DIAL

Stephen Erbrick is dedicated to supporting diverse programs and sectors at the intersection of social impact and technology. Steve joined DIAL as its Program Associate in November 2014 to provide research and analysis, communications and business operations across DIAL’s focus areas. In his previous role in the Executive Office at the United Nations Foundation, Steve supported special initiatives to advocate for the United Nations and connect people, ideas, and resources to solve global problems.

Daniel Hayden

Senior Director, Business Operations

Daniel Hayden is committed to improving the results of social impact organizations by designing and managing systems that increase stakeholder trust. Since June 2016, Daniel has served as the Senior Director of Business Operations at the Digital Impact Alliance. Before joining the Digital Impact Alliance, he advised the United Nations Environment Programme in the design global campaigns to reduce marine litter and trade in illegal wildlife.

Koki Hurley

Grants Manager, DIAL

Koki Hurley Joined the DIAL team in November of 2014 as its Grants Manager. In this role, she is responsible for financial administration and oversees the review and approval of DIAL’s contractual and grants agreements. Additionally, Koki provides grant requirements compliance.


Rachael Keyl

Executive Assistant

Rachael Keyl joined DIAL in August 2016 as Executive Assistant to DIAL’s Focus Areas. In this capacity, she plans and coordinates special events, makes travel arrangements, manages the schedule and serves as an administrative point of contact for DIAL’s Focus Area Directors. Prior to joining DIAL, Rachael supported the day-to-day operations of two retail boutiques by overseeing promotional activities, sales analytics and inventory supply chains.

Rachel Patterson

Executive Assistant to the CEO

Rachel Patterson joined DIAL in January 2017 as Executive Assistant to DIAL’s CEO and Business Operations team. Prior to joining DIAL, Rachel worked in the United Nations Foundation’s Executive Office as an Administrative Assistant providing support to the President and CEO. She has also previously worked in higher education administration and Air Force libraries.


Barbara Willet

Director, Investment Evaluation

Barbara Willett leads the Digital Impact Alliance’s efforts to bring an innovative and flexible approach to monitoring, evaluation, and learning for its investment portfolio – one that allows for frequent reflection, evolution, and decision making in the face of a dynamic and uncertain ICT ecosystem.


Brittany Caplin

Communications Manager

Brittany Caplin is passionate about helping organizations at the intersection of technology and social good raise awareness of its vision and initiatives among key stakeholders. In her role as Communications Manager, she promotes the Digital Impact Alliance’s mission to convene the public and private sectors to realize an inclusive digital society that connects everyone to life-enhancing and life-enabling technology. Prior to joining the Digital Impact Alliance in January 2017, Brittany worked with a wide range of public and private sector organizations to advance their communications goals.